Editor’s Letter

RECRUITMENT Call in the troops! It’s time to get graduates on board. What better way to grow the industry than by bringing on some…

It all started when I was shopping. Now I’m an impulse buyer and definitely a strong believer of retail therapy. I had made my…

As a consumer, we’ve all been there. That one sale that has a ridiculously steep discount that is hard to dismiss. While markdowns are…

If you’re reading this, you’ve probably had an unhappy customer, and that’s understandable – shit happens. Ninety-two percent of consumers’ trust recommendations from friends…

Why do you do what you do? Why should a consumer care? It is all in the WHY that instantly allows someone to subconsciously…

A new report by Cornerstone Capital Group has concluded that the jobs of as many as 47 percent of the 16 million Americans currently…

Let me just say this. YOU CANNOT PHOTOGRAPH A RUNWAY SHOW FROM THE FRONT ROW ON YOUR SMARTPHONE. Hire a photographer, sit them in…

It’s getting to a stage where it is just plain ridiculous. Your website has no information, no email, no phone. Not even an About…

Before I start, grab a piece of paper and a pen. Now draw instructions for an alien for how to make toast with no…

After our e-commerce feature last month, we decided to test out a number of online retailers. Overall we had several great and speedy experiences,…

As a woman with extraordinarily large feet, I find quality definitely rules over quantity and have unfortunately found I am the Cinderella of shoes…