Apparel21 develops fully integrated business software and services for the apparel industry, including manufacturing, wholesale and retail. APG & Co (formerly Apparel Group), encompasses Sportscraft, Saba, JAG and Willow brands, and has been finding seamless solutions with Apparel21 for more than 15 years. A key benefit for APG & Co is Apparel21’s real time view of in-store inventory, enabling an effective Click & Collect same day service.

Merchandise planning, retail back office, and POS combine in Apparel21’s single integrated solution. Online customers are able to check in-store stock availability, pay for it online and collect it from the nearest brick and mortar store. By eliminating the need for multiple systems, manual processes are eliminated, errors are reduced and data visibility across the business is improved.

“Our store or head office staff can locate stock in another store and will enable Click & Collect.  We are currently trialing Ship from Store and Click & Collect prior to wider rollout,” said Paul Kennedy, CIO, APG & Co. “As a larger customer, we work closely with the Apparel21 team to understand their product roadmap, agree priorities for development and ensure capabilities we need, such as e-commerce integration, are included in plans.”

With Apparel21, online orders can be fulfilled from nearby stores, not from central distribution centers, to ensure faster shipping and improved stock utilisation. APG & Co can also place business rules to determine the best location to ship stock from.

“Apparel21 work hard to deliver changes when required, either to the core product or to our customisations.  Support is available when we need it and can be supplemented when projects are being delivered,” said Kennedy.

Leveraging real time data, Appare21 offers APG & Co end to end service beyond POS, from design through to production, supply chain and logistics.