E-RETAIL GIANT TREATS AUSTRALIA WITH FREE RETURNS

With well over 85,000 brands featured on the site, ASOS is a cutting-edge fashion retailer available strictly online. Targeted at the technology generation of 20-something-year-olds, the site continues to grow as it invests in many areas to provide the best customer experience possible.

Launching Monday 1st August, ASOS will be treating their Australian customers to free returns. This service will be ongoing and there will be no threshold limit imposed on this either. Carly Cazzolli, Head of ASOS Australia and New Zealand, said this launch follows the recent development of other propositions to build their brand. The Free Returns in Australia will run through Australia Post and Parcel Point.

We are very excited to now offer a service for Free Returns in Australia for the first time. Ensuring our customers have a seamless shopping experience is a priority for us, and feedback from our customers was that Free Returns gives them more choice and is simply more convenient.