The leading return management platform, Loop, will now allow brands to consolidate return data, increase foot traffic and retain more revenue with their latest iOS App.
The App forms data on the Loop platform, centralising information from both in-store and online returns, allowing brands to make more informed product changes. While at the same time levelling up team operations and simplifying return logistics with transparent return-related order management.
This will also empower brands to retain revenue and capture upsells through the company’s robust exchange functionality, providing customers with flexible inventory, in-store return policies and multiple payment methods.
By expanding its presence with Loop POS, the company has taken a big step towards becoming the go-to solution for all return scenarios.
“Shopping at brick-and-mortar has really picked up again in the last year, and we saw a gap with how our merchants manage in-store returns,” said Mike Indigaro, VP of Merchant Success at Loop.
“We wanted to elevate the customer experience for all shopping journeys by providing the same seamless, bespoke returns experience in-store as we do online.”
Loop is the post-purchase platform that enables Shopify's merchants to transform returns into exchanges. Loop has helped over two thousand brands increase customer loyalty, retain more revenue, and lower reverse logistics costs.
